Pay: £25,000.00-£30,000.00 per year

Job Description:

About Us

We are a growing and ambitious company specialising in kitchen and bathroom fixings, supplying high-quality products to customers across the UK. With a strong and expanding online presence, we are looking for an experienced E-Commerce Executive to join our team and play a key role in driving our digital sales channels forward.

The Role

This is a hands-on, office-based role suited to someone with solid e-commerce experience, particularly in marketplace management. You will support the day-to-day operations of our online store and third-party platforms, ensuring listings are optimised, orders run smoothly, and customers receive an excellent online experience.

You’ll be joining a growing e-commerce department where your input, organisation, and commercial awareness will make a real impact.

Key Responsibilities

• Manage and process online orders, returns, refunds, and tracking
• Respond promptly and professionally to customer queries via email and marketplace messaging
• Maintain accurate inventory levels and stock availability
• Upload and optimise product listings (titles, descriptions, images, pricing)
• Monitor website performance, product availability, and promotional activity
• Manage and maintain marketplace platforms such as eBay and Amazon
• Coordinate with internal teams on product launches, promotions, and campaigns
• Analyse sales performance and identify opportunities for growth
• Ensure all content aligns with brand guidelines and SEO best practices

Skills & Experience

Essential

• Minimum 1 year’s e-commerce experience
• Drivers License
• Experience managing online marketplaces (Amazon, eBay)
• Strong attention to detail and organisational skills
• Confident using Excel and spreadsheets
• Excellent written communication skills
• Comfortable navigating and managing e-commerce platforms

Desirable

• Understanding of SEO and product optimisation
• Knowledge of digital merchandising or online marketing
• Previous experience in online customer service
• Experience within retail, home improvement, or similar product sectors

Personal Attributes

• Highly organised and dependable
• Able to manage multiple tasks and meet deadlines
• Proactive problem-solver
• Commercially aware with a growth mindset
• Able to work independently and as part of a team

Why Join Us?

• Competitive salary (£25k–£30k DOE)
• Stable, full-time permanent role
• Monday–Friday working hours (no weekends)
• Opportunity to grow with a developing e-commerce team
• Be part of a specialist company in a strong and growing sector

Location Requirement:
Applicants must be able to reliably commute to DN15 8SL or plan to relocate before starting.

If you have proven e-commerce experience and are looking to develop your career within a growing business, we’d love to hear from you.

IND6

Job Type: Full-time

Benefits:

• Company pension
• On-site parking

Experience:

• E-commerce: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person