Pay: £13.19 per hour

Job Description: Operations Administrator

Pay: £24,000 per year (35 hours per week)
Location: Sheffield
Full-time | Permanent

We’re looking for a reliable Operations Administrator to join our Operations team in Sheffield. This role plays a key part in supporting the onboarding and administration of employees, working closely with Payroll and Operations to ensure a smooth, compliant, and well-organised process.

If you’re organised, people-focused, and enjoy keeping things running efficiently, this could be a great opportunity, with genuine scope to grow as the business continues to expand.

The Role

As an Operations Administrator, you’ll be responsible for managing the administrative side of the employee onboarding journey, ensuring every new starter has a positive experience from offer stage through to day one.

You’ll work closely with the Payroll Manager and Operations Director to ensure accuracy, compliance, and clear communication.

Key Responsibilities

• Coordinate and support the onboarding of all new employees (verbal and written communication)
• Input, update, and maintain accurate employee records
• Communicate clearly with employees regarding pay models and payroll-related information
• Prepare, issue, and file employment contracts, offer letters, and compliance documentation
• Maintain Right to Work (RTW) documentation, ensuring all records are valid and compliant (UK and overseas workers)
• Respond to employee enquiries, including payslip and onboarding-related questions
• Process CIS verification where required
• Ensure all onboarding tasks are completed prior to employees’ start dates
• Troubleshoot onboarding and administrative issues, escalating where necessary
• Support the implementation and improvement of onboarding systems and processes
• Carry out additional tasks as required by your line manager

What We’re Looking For

• Strong administrative and organisational skills
• Confident communication skills and a professional, approachable manner
• Excellent attention to detail
• A proactive, team-focused attitude with a strong work ethic
• Experience in umbrella payroll is desirable but not essential
• Candidates from any working background are encouraged to apply — team fit and willingness to learn are key

Important: Candidates must be able to drive. Public transport access is limited, particularly during winter months.

Benefits

• 25 days holiday + birthday off + 2 personal days + bank holidays
• Critical illness cover
• Death in service benefit
• Health cover with access to wellbeing services
• Optional dental cover
• Company events
• Casual dress code (branded hoodies, T-shirts, and jumpers provided)
• Onsite parking

Career Progression

There are future opportunities to progress within the business for the right person as the company continues to grow.

IND8

Job Types: Full-time, Permanent

Benefits:

• Company pension
• On-site parking

Experience:

• Payroll: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: IND8